Econsult for routine, non-urgent health advice

Use Econsult for routine, non-urgent health advice. Submit queries online (click on the above button to learn more) during our working hours (08:00 to 18:30). Urgent concerns should be directed to our phone line. Note: Online consults aren't for urgent issues; expect a response within two working days for routine appointments.

Online queries should be submitted during normal working hours ONLY.

Routine Appointments

  • Book an appointment online with Patient Access via the link at the top of this page
  • Use an Online Consult form as above
  • Phone us on 01204 462630 Monday to Friday, 8am to 6.30pm
  • Visit the surgery and speak with a receptionist. 
  • Use the NHS App to book a screening test or vaccination


Urgent Appointments

Phone: 01204 462630

Sometimes, problems happen suddenly. We have a few appointments each day for urgent problems. If your problem is urgent, please tell the receptionists. They will set up an emergency appointment and let the doctor know.

If you have a new injury, you should go to the Accident and Emergency at the hospital. The Surgery does not have the tools to treat serious injuries.



Telephone appointments

We offer telephone appointments with all our doctors. You can use this service for:

  • Test results
  • Advice
  • Referrals

There are appointments available every day with each doctor. Please tell the receptionist who helped you first so we can keep things consistent. However, please understand that this may not always be possible.

Cancel an Appointment

You can cancel your appointments through the reminder text, the NHS App, or by calling the practice at 01204 462630.

It is important to let the reception staff know if you can't make it to your appointment. This way, someone else can use that time. If you don't tell the Practice and miss your appointment, you will get a letter saying you missed it. If you miss appointments a lot, you might be removed from the list.


Home Visits

Home visits are for very sick or bedbound patients. Your doctor will decide if a visit is needed and how urgent it is.

Home visits take about 40 minutes with travel time.

If your problem can be handled over the phone, please check the appointments tab for phone requests.

If you need a home visit, call the surgery before 10:00 am. The receptionist may ask for more details, which are private and help the doctor decide priorities. Please leave a current phone number as the doctor may call you back.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Enhanced Access Services

Starting October 1, there will be small changes to evening and weekend appointments to meet NHS England rules. We worked with Bolton GP Federation to ensure these changes meet your needs.

What’s the same:

  • Evening and weekend appointments:

    • Monday to Friday: 6:30 pm to 9:30 pm

    • Saturdays: 9 am to 5 pm

  • Team includes GPs, Nurses, and other specialists.

  • Face-to-face and telephone appointments available.

What’s different:

  • Face-to-face appointments now at Halliwell Surgery.

  • No more bank holiday appointments. For help, call 0161 763 8940 or 111 - (111 online).

  • To book, contact your GP practice. Receptionists will assist you.


Medical consultations and exams can be stressful. Intimate exams might be embarrassing or distressing for patients. Clinicians should always be sensitive to what patients may consider intimate.

Chaperones are available, please ask the clinician


If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and they will arrange this for you and book a double appointment. 

Proxy Access

To arrange proxy access, please attend the surgery with identification and details of your nominated proxee. If you are unable to attend the surgery, please ring the surgery on 01204 462630 and we will do our best to facilitate your request.


Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel Vaccinations

Planning to travel outside the UK?

You may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS travel Vaccination Advice