Appointments

Select the above green link for routine, non-urgent health advice. You can submit queries online during our working hours (08:00–18:30) by clicking the button above to learn more.

For urgent concerns, please contact the practice by telephone on 01204 969343

Our reception and administrative team have undertaken Care Navigation training to support patients in accessing the most appropriate care and services as efficiently as possible.

When you contact the practice, our staff may ask for a brief outline of the reason for your appointment request or enquiry. This information is shared confidentially with the clinical team to help prioritise patients according to clinical need and ensure you are directed to the most appropriate healthcare professional or service.

All information provided is treated sensitively, respectfully, and in strict confidence. You are not required to provide any information that you do not wish to disclose.

• Book an appointment online with Patient Access via the link at the top of this page
• Use an Online Consult form as above
• Phone us on 01204 969343 Monday to Friday, 8am to 6.30pm
• Visit the surgery and speak with a receptionist. 
• Use the NHS App to book a screening test or vaccination

Phone: 01204 9693434 

Sometimes, problems happen suddenly. We have a few appointments each day for urgent problems. If your problem is urgent, please tell the receptionists. They will set up an emergency appointment and let the doctor know.

If you have a new injury, you should go to the Accident and Emergency at the hospital. The Surgery does not have the tools to treat serious injuries.

We offer telephone appointments with all our doctors. You can use this service for:

• Test results
• Advice
• Referrals

There are appointments available every day with each doctor. Please tell the receptionist who helped you first so we can keep things consistent. However, please understand that this may not always be possible.

You can cancel your appointments through the reminder text, the NHS App, or by calling the practice at  01204 9693434.

It is important to let the reception staff know if you can't make it to your appointment. This way, someone else can use that time. If you don't tell the Practice and miss your appointment, you will get a letter saying you missed it. If you miss appointments a lot, you might be removed from the list.

Home visits are for very sick or bedbound patients. Your doctor will decide if a visit is needed and how urgent it is.

Home visits take about 40 minutes with travel time.

If your problem can be handled over the phone, please check the appointments tab for phone requests.

If you need a home visit, call the surgery before 10:00 am. The receptionist may ask for more details, which are private and help the doctor decide priorities. Please leave a current phone number as the doctor may call you back.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Starting October 1, there will be small changes to evening and weekend appointments to meet NHS England rules. We worked with Bolton GP Federation to ensure these changes meet your needs.

What’s the same:

• Evening and weekend appointments:

  • Monday to Friday: 6:30 pm to 9:30 pm

  • Saturdays: 9 am to 5 pm

• Team includes GPs, Nurses, and other specialists.

• Face-to-face and telephone appointments available.

What’s different:

• Face-to-face appointments now at Halliwell Surgery.

• No more bank holiday appointments. For help, call 0161 763 8940 or 111 - (111 online).

• To book, contact your GP practice. Receptionists will assist you.

Medical consultations and exams can be stressful. Intimate exams might be embarrassing or distressing for patients. Clinicians should always be sensitive to what patients may consider intimate.

Chaperones are available, please ask the clinician

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and they will arrange this for you and book a double appointment. 

To arrange proxy access, please attend the surgery with identification and details of your nominated proxee. If you are unable to attend the surgery, please ring the surgery on 01204 969343 and we will do our best to facilitate your request.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Planning to travel outside the UK?

You may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS travel Vaccination Advice