Patient Participation Group (PPG) is a group of patients, carers and GP practice staff who communicate to discuss practice issues and patient experience to improve the service.

Purpose of a PPG:

• To give patients and practice staff the opportunity to discuss topics of mutual interest.
• To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
• To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
• To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
• To support health awareness and patient education.

PPG Virtual:

The practice will be setting up a virtual group for patients who want to contribute to improving services in the practice, but cannot attend face to face meetings. Set up an email address specifically for PPG members, which is used to communicate with patients and keeping them updated with any changes happening in the practice.

Members should be asked regularly to provide comments and suggestions over email, just as they would in a face to face group.

If this is something you wish to take part in, please contact the surgery or reply to this email and I will add your name to the list. It is important for me and the practice to get patients / carers and families’ feedback on the practice, even if it’s something we are doing well. We are always looking to improve the service we provide to our patients especially in the current situation.

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

Have your Say Form HAVE YOUR SAY FORM 2023.docx